5 Ways To Say “No”
We’ve all been there. You’re facing a week of tight deadlines and back to back meetings, when someone you like asks for your last minute help on a crucial project. Whether you’re in a hurry, surprised, trying to be agreeable, or simply underestimate your current obligations, saying yes to projects we can’t complete is damaging. And no matter how much we know we need to, saying no still fails to get easier. Because delaying too long or saying no at the last minute can harm relationships and opportunities, saying no effectively is a critical skill to learn. Most of us feel guilty and anxious when forced to turn something down. It’s important to remember, however, that rejecting a request is not the same as rejecting the person. While we all feel a desire to be accepted by our peers, this desire should not overpower our decisions in life. The following five approaches will make it easier for you to confidently say no, without sacrificing good relationships.
Wait
A simple way to start saying no is to
impose a waiting period on yourself. If you feel your life is over
scheduled, force yourself to wait 6, 12, or 24 hours after being asked
before committing to anything new. This way you have something to say
should someone ask for your help, and you also have a minute to yourself
to decide what’s really important. Saying something like, “I’m waiting
to hear if a few projects are confirmed, I can let you know as soon as
possible” is direct, and it will give you time to consider the project.
Filter Commitments
The best way to say no is to narrow down
which activities or commitments you are least invested in. Take into
account which responsibilities you agreed to first, then pick one or two
that you simply don’t have time for. Saying no at first can be
challenging. But by saying no to a few things you genuinely won’t be
able to fit in, it can be easier to stick to your guns. Plus, you allow
yourself the time and space to complete your other commitments with one
hundred percent attention. Once you have some practice considering what
you don’t need or can’t include in life, it will be easier to say no
right when someone asks for your help and you’re overstretched.
Minimize Excuses
Once you have said no, minimize any
excuses you might use. You are never required to have proof that you’re
busy and working hard on other things. If you don’t give excuses, you
leave less room for interpretation. In addition to that, you don’t give
the person another chance to ask you. Be direct, and stick to your
decision. If the person pushes, just say that you simply have too much
on your plate, but thank them for the opportunity.
Minimize Work Intrusions
Once you’re more comfortable saying no
out of necessity, try to minimize unnecessary work commitments (if your
position allows). Some meetings don’t require you to be there, and could
give you an hour or two to work on other valuable projects. State
firmly and directly that you are overbooked. It’s also okay to give
yourself time away from emails when you’re not at work. Don’t forget
that letting your boss know you’d like to get your current projects
right can actually work in your favor.
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